Privacy Policy

What Information Do We Collect & How is it Used?

This policy explains how we collect, use, and safeguard your personal information. If you have any questions, please call 914-961-2400 or email us at hardware@cornells.com.

Ordering Information - When placing an order we ask for your name, mailing address, email address, and credit card information. This information is used to process and fulfill your order, send you a receipt, and inform you of your order status.

Contests and Give Aways - When entering a contest or give away, we may ask for your name, email address, mailing address, and/or broad demographic information (age,gender,etc.). This information is used to administer the contest and/or notify winners. Demographic information is used to improve and focus the services and features offered to our customers.

Mailing List - When signing up for any of our mailing lists, we ask for your name and email address. This information is used to send you the requested email. You may unsubscribe at any time.

Site Usage Statistics - We collect general site usage statistics to administer the site, determine shopping trends, and improve the overall shopping experience at cornells.com. This data is not linked to personal identifiable information.

How We Protect Your Information

We maintain both electronic and procedural safeguards to ensure the maximum security of your personal information. All orders placed on our site are protected by the highest level of encryption and cannot be viewed or altered as information travels to our secure server. Once we receive your information, we store it on a secure server that is not accessible from the Internet.

Who Has Access To Your Information

Credit card transactions are processed via FDMS. They receive only enough credit card and billing information to determine the validity of the card and process the transaction.

Cornell Brothers Inc. does not sell or share names, credit card, or any personal information with any other third party.

Additionally, we restrict access to stored personal information to only those employees who have a specific business need for utilizing it.

Use of Email

We occasionally email our customers with information about upcoming promotions, sales, new products, recipes, and exclusive special offers.

If, for any reason, you do not wish to receive this information, simply follow the instructions in each email or contact us at hardware@cornells.com.

Please also remember that email is not encrypted and is not considered a secure method of transmitting sensitive information such as your credit card number.

Use of Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our site uses cookies to keep track of items, speed navigation, and determine which areas of the site are popular or unpopular. We may also use cookies to tailor site content to your interests based on your previous shopping preferences at cornells.com. The information stored in this cookie does not directly contain any personally identifiable information.

Be default, your browser is initially configured to accept cookies. Although not recommended, you can set your browser to refuse cookies. You will still be able to browse our site, but you may be unable to place online orders with cookies disabled.

Privacy of Children

Cornells.com does not knowingly collect any personal information from children under the age of 13. We sincerely hope that all parents monitor their children's use of the Internet and make them aware of the concerns regarding the use of personal information online.